Cookie Policy

1. Information about our use of cookies

1.1 Our website utilises cookies to differentiate you from other users, enhancing your browsing experience and enabling us to enhance our site. By continuing to browse, you consent to our use of cookies.

1.2 A cookie is a small file of alphanumeric characters stored on your browser or computer’s hard drive if you agree. You can block cookies by activating settings in your browser to refuse some or all cookies. However, if you choose to block all cookies (including essential ones), you may not be able to access or use parts of our site. For more detailed information on cookies, their usage, and how to block them, you may visit www.aboutcookies.org. This link is provided for convenience, and we do not have control over its content. Therefore, we make no warranties or representations regarding the accuracy or completeness of the information on that site, nor the suitability or quality of any of their products or services.

1.3 Your consent is required to receive cookies. Upon your initial visit to our website, you will be notified that if you continue browsing without changing your settings, we will assume you have agreed to receive all cookies from our website.

2. List of cookies used on our site

Cookie Name Cookie Party Expiry Cookie Type
__gads 3rd party 2 years Cloudfront
is_returning 3rd party 5 years Crazy Egg
csrftoken 1st party 1 year Website Cookie
ULS 3rd party Session Google
PREF 3rd party Session Google
NID 3rd party 6 months Google
HSID 3rd party 10 years Google
APISID 3rd party 10 years Google
SS 3rd party 10 years Google
SID 3rd party 10 years Google
SAPISID 3rd party 10 years Google
SSID 3rd party 10 years Google
__utma 3rd party 2 years Google
__utmc 3rd party Session Google
__utmz 3rd party 6 months Google
__utmb 3rd party Session Google
HumanClickKEY 3rd party Session Liveperson
HumanClickCHATKEY 3rd party Session Liveperson
HumanClickSiteContainerID_36968323 3rd party Session Liveperson
HumanClickACTIVE 3rd party 1 day Liveperson
mobile_detection 1st party Session Mobile Detection
nah_medtel 1st party 1 month Website Cookie
ysm_CK181QB1G7NDD4158K7AIH3OKVNUG 3rd party Session Yahoo
fpc10001487011762 3rd party 1 year Yahoo
ywadp10001487011762 3rd party 3 years Yahoo
SYSTEM_USER_ID 3rd party 4 years Yahoo
itsessionid10001487011762 3rd party Session Yahoo
itvisitorid10001487011762 3rd party Session Yahoo
_t 3rd party 10 years Chango
_rocket fuel 3rd party 1 year Rocket Fuel
_adroll 3rd party 5 years Ad Roll

Cookies Explained

First Party Cookies

  • These cookies are set by the website itself and are used for essential website functionality.

Third-Party Cookies

  • Sometimes, we embed content from other websites. As a result, when you visit a page with embedded content, you may receive cookies from these websites. Our website does not control the distribution of these cookies. For more information, refer to the relevant third-party website.

Definitions for Third-Party Cookies:

  • Google: Used by Google to provide various services and collect anonymous user data.
  • Livechat (Zopim): Provides live chat software functionality for customers.
  • Mobile Detection: Detects if the user is on a mobile device and redirects to a mobile-friendly site.
  • Yahoo Tracking: Cookies set by Yahoo to track and analyse visitor activity.
  • Crazy Egg: Tracks visitor status as new or returning, and provides heat mapping information.
  • Cloudfront: Cookies set by Cloudfront to track and analyse visitor activity.
  • Chango Tracking: Cookies set by Chango to track and analyse visitor activity.
  • Ad Roll: Enables retargeting advertising based on previous interactions with our website.
  • Rocket Fuel: Allows tracking and analysis of visitor activity, facilitating display advertising on other sites based on previous interactions with our website.

Social Sharing Tools:

  • Any site with a social sharing button may set a cookie when you are logged in to their service. We do not control the distribution of these cookies. Refer to the relevant third-party website for more information.

How to Disable Flash Cookies:

  • Visit Adobe’s website for comprehensive information on how to delete or disable Flash cookies for all websites. Details can be found at http://www.adobe.com/devnet/security.html. Please note that restricting Flash Cookies may affect the features available for Flash-based applications.

For more information, please get in touch.